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- WordPress Development
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Project Description:

Our collaboration commenced with a visionary Canadian tee sheet services company seeking to expand its horizons into the domain of Private Club Management Systems.

Solution Delivered:

Harnessing the robust framework of Odoo, we embarked on a transformative journey, crafting a bespoke solution tailored to the unique needs of our client. At the heart was the development of a cutting-edge members portal, elevating connectivity by seamlessly integrating profiles with leading Canadian golf clubs.

Users gained the ability to network, explore profiles, access point-of-sale orders and invoices, all unified within an intuitive React Native mobile application—empowering unparalleled on-the-go accessibility.
Our impact reverberated across the spectrum, extending our innovation to the clubs themselves. A meticulously designed monthly billing system emerged, adapting flexibly to diverse membership types and payment structures. The introduction of an array of reports for Point of Sale operations ensured comprehensive analytics, while our seamless integration with Moneris, a leading Canadian payment acquirer, fortified payment processes.

Marketing prowess was redefined through our assistance in orchestrating Email Marketing and Marketing Automation initiatives, cultivating stronger client engagement and outreach. An ingenious integration between Odoo and their Tee Sheet application streamlined operations, seamlessly blending functionalities.

Elevating financial dexterity, our interventions introduced an interest management system for overdue invoices. Moreover, we revitalised restaurant Point of Sale operations, introducing indispensable features such as the Kitchen Screen, bill splitting capabilities, and seamless online table reservation functionality.

This initiative exemplifies our commitment to innovation, marrying Odoo's robustness with tailored solutions that transcend conventional boundaries. Our collaboration culminated in a multifaceted solution that revolutionised club management.

Project Description:

Our collaboration with a Swiss company in creating a specialised CRM tailored exclusively for photographers. Their aspiration was to provide a platform where each photographer could curate a personalised profile, showcase their portfolio, manage contacts, and leverage CRM tools to expand their customers number.

Solution Delivered:

Drawing on the versatile capabilities of Odoo, we meticulously developed a bespoke CRM solution tailored explicitly for photographers. The journey starts with a seamless photographer registration process. Upon registration, Odoo automates the creation of a dedicated photographer profile, empowering each individual to personalise their page. They can add blocks, showcase their portfolio through galleries, and share vital contact information—granting them complete autonomy over their presentation.

Navigating to the Contacts module, photographers access a segregated space, ensuring confidentiality and exclusivity to their own contacts. Integration with popular social networks—Facebook, Twitter, WhatsApp—forges a direct link, enabling photographers to harness these platforms for newsletter dissemination. Leveraging social networks' APIs, the CRM empowers users to craft and schedule posts, obtain insightful analytics on likes/comments within the Odoo interface, and manage email newsletters—all from a single, centralised platform.

Simplifying client interactions, the CRM seamlessly converts client engagements into CRM contacts, enabling swift communication and follow-ups. A seamless email/SMS communication feature empowers photographers to engage effortlessly with potential clients. Streamlining the appointment process, clients can schedule appointments through the site, facilitating smooth Sales Order and Invoice generation directly from the CRM. This comprehensive solution grants photographers an encompassing overview of their leads, contacts, sales pipeline, and an integrated platform to manage their social network outreach.

The result is a sophisticated CRM empowering photographers to elevate their professional presence, foster client relationships, and manage their business seamlessly.

Project Description:

In 2021, a dynamic Canadian hardware company approached us with a pivotal challenge — accelerating the growth trajectory of their call center operations. Stifled by limitations within their existing software, the company faced hurdles in scaling their call center operations effectively, lacking the capability to manage multiple agents concurrently, automate lead entry, and access comprehensive hierarchical reporting — a scenario common in evolving call center.

Solution Delivered:

Answering the call for transformation, we architected a cutting-edge CRM module for their call center operations. Our solution commenced by orchestrating a seamless lead acquisition process, collating leads from diverse sources such as emails and external Pipedrive CRM — facilitating a robust and automated lead pipeline. Automated lead distribution among active agents ensued, optimising resource allocation and ensuring prompt client engagement.

The CRM's prowess extended beyond mere lead management. It became an instrumental tool, meticulously tracking agent metrics and compiling a comprehensive repository of agent-client interactions. Streamlining client servicing, the CRM validated all client data inputs, empowering agents to swiftly and accurately resolve client queries—effectively minimising response times and bolstering customer satisfaction.

The transformative impact was palpable. Agents transitioned from tedious data entry and validation tasks to a laser-sharp focus on meaningful client interactions. What was once half of their workday spent on data management was now dedicated solely to enriching client experiences and resolving queries promptly and efficiently.

Project Description:

Our partnership with a UK-based company spanning three countries and multiple warehouse locations marked a transformative journey encompassing Lead Generation to After-Sales Support. With their expansive operations involving varied warehouses, outsourced production, and a comprehensive process landscape, our challenge was to orchestrate a holistic solution to streamline their complex business ecosystem.

Solution Delivered:

The monumental implementation commenced with a strategic integration, aligning Odoo with Google Analytics for precise UTM tracking—paving the way for accurate lead verification. Seamless lead acquisition through integrations with Wordpress and Magento further augmented lead management capabilities.
We engineered advanced logic governing Lead Management, automating seamless assignment to the correct sales team and prompt manager notifications. Within the Sales module, we introduced a revolutionary two-page view, presenting bundled products as a single line while facilitating internal processing of individual components—enhancing operational efficiency.

The sophistication of our solution unfolded in the Sales Order process. We engineered advanced Route and Tax logic—empowering automatic assignment of accurate stock routes and taxes, eliminating the need for manual interventions. Sales Order confirmations initiated a cascade of checks—ranging from discount approvals to financial verifications, ensuring meticulous order processing.

The Manufacturing Order (MO) phase witnessed a groundbreaking "Component Replacement" functionality—an innovation allowing dynamic component substitution, enhancing production flexibility. Our integrations extended to banking institutions, facilitating transaction retrieval from HSBC and Revolut—seamlessly amalgamating financial data into the Odoo ecosystem.

Beyond core operations, our implementation extended to a comprehensive Helpdesk framework. We customised Service Level Agreements (SLAs), automated ticket assignments, and empowered Helpdesk managers with advanced reporting capabilities.

This transformative journey stands testament to our commitment to innovation and holistic solutions, fortifying operations across diverse facets of a global enterprise.

Project Description:

Our partnership with German wood products manufacturer that has offices in three countries across European Union and multiple warehouse locations, marked a transformative journey encompassing manufacturing to e-commerce sales. With their expansive operations including manufacturing process, warehouse management, stock planning, e-commerce sales on eBay, Allegro, Gambio and company owned platform. Our challenge was to automate each step from manufacturing till final sale to client.

Solution Delivered:

We proposed client solution that covers e-commerce, Material Requirements Planning (MRP), sales, purchase and invoicing.

The integration of e-commerce platform with the ERP system has proven to be a game-changer. The synchronised approach enables to seamlessly manage online sales, inventory levels, and customer interactions. The real-time data exchange ensures that e-commerce operations are always aligned with the current state of stock, reducing the risk of overcommitting or underdelivering to our customers. Also integrating PayPal and Stripe payment system ensures that customers can buy products without any barriers.

As a wood production company, effective MRP is crucial to managing raw material inventory and production scheduling. The system's ability to analyse demand, optimise inventory levels, and generate accurate production schedules has resulted in more streamlined operations, minimising waste and maximising resource utilisation.

The ERP integration has brought cohesion to sales and purchase processes. From order placement to delivery, the system provides a comprehensive overview of transactions. Sales data seamlessly flows into invoicing, while purchase orders are efficiently managed, ensuring a synchronised and transparent supply chain. This has not only reduced manual errors but also improved the overall accuracy and speed of order fulfilment process.

One of the standout features is invoicing capabilities. The system automates the invoicing process, pulling data from sales, purchase, and production modules. This not only expedites the invoicing cycle but also minimises the risk of errors. The customisation options within the ERP system allows to tailor invoices to meet specific client requirements, adding a professional touch to transactions.

Real-time analytics and reporting tools enable us to track key performance indicators, assess the profitability of different product lines, and make informed strategic decisions. This data-driven approach has been invaluable in identifying opportunities for improvement and enhancing overall business strategy.

CASES

We collaborate with innovative companies at every stage, acting as a partner as they accelerate and meet their goals. Take a look at some of our favourite projects to date.

Photography creates beautiful digital stories

Golf Club

PRODUCT DEVELOPMENT

Harnessing the robust framework of Odoo, we embarked on a transformative journey, crafting a bespoke solution tailored to the unique needs of our client.

Drawing on the versatile capabilities of Odoo, we meticulously developed a bespoke CRM solution tailored explicitly for photographers.

CRM DEVELOPMENT

Integration with third-party services

INTEGRATION SOLUTIONS

Our solution commenced by orchestrating a seamless lead acquisition process, collating leads from diverse sources such as emails and external Pipedrive CRM—facilitating a robust and automated lead pipeline.

Seamless lead acquisition through integrations with Wordpress and Magento

The monumental four-year implementation commenced with a strategic integration, aligning Odoo with Google Analytics for precise UTM tracking—paving the way for accurate lead verification. Seamless lead acquisition through integrations with Wordpress and Magento further augmented our lead management capabilities.

LEAD PEPELINE

Full-cycle platform from manufacturing process till E-commerce sale platform with payment systems PayPal and Stripe

MRP & E-COMMERCE

Cutting edge integration with European wood production company. Implemented full-cycle platform starting from manufacturing process till E-commerce sale platform with most popular payment systems PayPal and Stripe

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